Delivery
Consider Me Box dispatch your order from our office in Melbourne and we offer standard shipping and express shipping Australia wide.
We aim to dispatch your gift the same or next business day after you place an order.
If in a rare situation your parcel is missing, kindly contact us at hello@considermebox.com.au and we will do our very best to resolve the issue.
The cost and speed of delivery will vary depending on the delivery address and type of delivery option you choose during the ordering process.
What are your delivery options?
Once your gift is dispatched, delivery times vary depending on the shipping option you select. Please note, for some destinations such as Darwin, Perth, or very remote locations, your order may take longer to arrive.
Australia wide
Orders under $100
- Standard shipping: $5.00
- Express shipping: $15.00
Orders over $100
- Standard shipping: FREE
- Express shipping: $15.00
Delivery hours are made between 9AM and 5PM on weekdays (excluding public holidays observed in Victoria).
SHIPPING
We use Australia Post and Sendle to standard and express deliveries all across Australia.
Can I send the gift to a PO Box or Parcel Locker?
Yes - for standard or express shipping. We use Australia Post so you can choose a business address, residential address, PO Box or even a parcel locker!
Australia Post will leave your gift in a secure spot if it's safe to do so. Otherwise, they'll leave a calling card and take the gift to the closest Australia Post outlet for collection.
Can you guarantee when my gift will arrive?
No - we rely on the Australia Post delivery network, so we can’t guarantee delivery for a specific day or time. You'll receive a tracking number via email once we dispatch your order, so you can keep track of it's progress.
DELIVERY TIME
We can't guarantee a specific delivery time because our drivers delivery route is based on all the other orders going out that day and the most time effective delivery route.
You'll receive a tracking number via email once we dispatch your order, so you can keep track of it's progress and all deliveries will be made before 5pm.
Incorrect and incomplete addresses
You are responsible for supplying us with the correct and complete recipient details and address for delivery. If you provide us with an incorrect or incomplete address, we can't be held responsible.
Refund Policy
We pride ourselves on customer service and curating the best gifts each and every time. However, sometimes things go wrong, so if you have any concerns or aren’t happy with your purchase, please contact us immediately by emailing us at hello@considermebox.com.au and we'll do our best to help.
If you cancel, change your mind, or provide incomplete or incorrect delivery information, we’re unable to offer you a refund.
Consider Me Box attempt to dispatch all orders in compliance with product descriptions on our website. However, from time to time, certain products may not be available. We reserve the right to substitute products with alternative varieties when necessary, and we will always take care to ensure substitutions and alterations are similar in quality and value to the product item described on our website.
What our customers have to say...
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Natasha - Melbourne
I felt so special & loved receiving this gift box in the mail, it's so difficult for friends & family to buy me something I can actually have due to limitations and requirements of illness, but I can actually eat and utilise everything in this box !! everything was vegan, organic and GF!! the Byron Bay Immunity tea is absolutely divine, definitely will be purchasing these for my loved ones for Christmas.
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Ella - Sydney
What a special delivery to receive in the mail! The card was so beautiful and I loved looking through all of the contents, it was just so perfectly coordinated. I'm going to so enjoy trying the tea, and I've already tried the Superbites and they're delicious! As I have a chronic illness, the Huskee cup is perfect for me because I have to drink lying down. Everything was so beautifully put together with the packaging and colours, very carefully curated. There aren't many gift boxes catered towards people who have specific diet or health needs. Perfect for any occasion and my friends would love these too! I'm over the moon!
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Bianca - Sydney
Thank you so much for the beautiful box, I was able to get the perfect gift for someone who means so much to me not only was the boxed filled with beautiful conscious gifts it also arrived looking beautiful and also so quickly. Thank you for providing beautiful boxes filled with so much love so I can easily celebrate and gift those I love!
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Amy - Melbourne
I loved the gift box!!! Everything is so lovely! I told my partner that I'm not sharing the hot chocolate